Policies
Privacy Policy
This notice explains what personal information Onshore Technical collects, why we use it, who we share it with, how long we keep it and the rights you have. It applies to candidates and contractors, referees, our clients and the people we contact about our services, and visitors to this website.
Last updated 9 October 2026
1. Who we are
Onshore Technical Ltd is a specialist recruitment business for the gas, utilities and energy sector. We find people permanent jobs (acting as an employment agency) and supply contractors to our clients (acting as an employment business). We also provide training and consultancy. We are the controller of the personal information described in this notice. Onshore Technical Ltd is registered in England and Wales, company number 16165567, with its registered office at 128 City Road, London, EC1V 2NX. For anything about this notice or your information, email info@onshoretechnical.co.uk, call 0330 043 9006 or write to us at the address above.
2. Information we collect
Candidates and contractors: • Name, email address, phone number and location. • Your CV, work history, qualifications, tickets and certifications, skills and sectors. • What you are looking for: roles, locations, day rate or salary, availability, notice period, travel, shift patterns and IR35 preferences. • Notes of our calls, emails and text messages with you, and where you are in a client's recruitment process. • References about you. • If you are placed with a client: your right-to-work check and a copy of it, an identity check, your signed terms, how you will be paid (PAYE, umbrella or limited company, and the company's details), an emergency contact, your pay and charge rates, and — only where a client or site requires them — the result and date of a medical fitness assessment or a drug and alcohol test. We do not ask for diversity monitoring information, and we do not routinely collect criminal record information. If a client role requires a criminal record check, we will tell you before anything is requested. Referees: your name, contact details, job title, employer, your relationship to the candidate and the reference you give. Emergency contacts: the name, relationship and phone number a contractor gives us. Clients and the people we contact about our services: name, job title, employer, work email address, work phone number, LinkedIn profile, notes of our conversations and details of the vacancies you discuss with us. Website visitors: what you send us through our forms (your enquiry, vacancy brief, application or registration) and, if you sign up to our newsletter, your email address. See section 11 for cookies.
3. Where we get it
Most of it comes from you: when you register, apply for a job, send us your CV, fill in a form on this website or speak to us. We also collect it from: • Professional networking sites and business contact databases, including LinkedIn and Apollo.io, where we look for people with experience relevant to the roles we recruit for, and for contacts at organisations that might use our services. • Your referees, if you are a candidate. • Our clients, about the people they want to hire or are working with. • Public sources such as Companies House and published tenders, about organisations. If we find your details ourselves rather than receiving them from you, we will tell you within a month, explain where they came from and give you a simple way to have them removed.
4. How we use it, and our lawful basis
Data protection law only allows us to use personal information where we have a lawful basis. Ours are: • Finding you work, if you registered with us or applied for a job: your consent, given on our form. You can withdraw it at any time and we will stop. • Finding you work, if we came across your professional profile ourselves: our legitimate interest in matching experienced people with the jobs we recruit for. You can object at any time. • Putting you forward to a client: we will always speak to you and have your agreement before your details are sent to a client. • Placing you with a client and supplying you as a contractor: to take steps at your request before entering a contract, and to perform it. • Right-to-work checks, keeping records of work-finding services, and tax and accounting: to comply with our legal obligations, including the Immigration, Asylum and Nationality Act 2006 and the Conduct of Employment Agencies and Employment Businesses Regulations 2003. • Requesting and recording references: our legitimate interest in checking a candidate's suitability, and the candidate's request. • Dealing with enquiries and vacancy briefs, and contacting organisations about our services: our legitimate interest in running and promoting our business. • Our newsletter: your consent. • Keeping our records accurate, secure and up to date, and defending legal claims: our legitimate interests and legal obligations. Where we rely on legitimate interests, we have weighed them against your interests and rights. You can ask us for details of that assessment.
5. Health information
Medical fitness and drug and alcohol test results are special category data. We only hold them where a client or site requires them for safety-critical work, and only the outcome and date, not medical records. We process them because it is necessary for our obligations in connection with employment and health and safety (UK GDPR Article 9(2)(b) and the Data Protection Act 2018, Schedule 1, Part 1, paragraph 1), or, where that does not apply, with your explicit consent. Access is limited to the staff who need it.
6. Marketing
Candidates: we will only email you news and roles in general if you opted in when you registered. Messages about specific roles that match what you told us you are looking for are part of the service you asked for. Text messages: we text candidates about roles and placements. Reply STOP to any message to stop receiving them. Businesses: we may email people at organisations about our recruitment services where it is relevant to their role. Every email includes a link to unsubscribe, and replying to ask us to stop works too. Newsletter: we only send it if you signed up. Unsubscribe at any time by replying to any newsletter or emailing info@onshoretechnical.co.uk. When someone asks us to stop, we keep their email address on a suppression list so that we do not contact them again.
7. Our use of AI
We use AI tools, provided by Anthropic, to help our consultants work: to read a CV and suggest how to fill in a candidate's record, to summarise call notes, to draft emails and job adverts, and to sort replies to our emails (for example, recognising a request to unsubscribe and acting on it). A person decides whether to put you forward for a role, and a person reviews what the AI suggests about you before it is saved. We do not make decisions about you based solely on automated processing that have legal or similarly significant effects. Matching candidates to jobs in our system uses fixed rules, such as skills, location and availability, not AI.
8. Who we share it with
• Clients: with a candidate's agreement, their CV (usually anonymised until they are shortlisted) and the details needed to arrange interviews and placements. • Referees: the candidate's name and the role, when we ask for a reference. • Payroll and umbrella companies, if you are paid through one. • Our service providers, who process information for us under contract and only on our instructions: – Supabase: database and file storage, in London – Vercel: website hosting – Microsoft: email (Microsoft 365) – Resend: automated emails, such as form acknowledgements – Twilio: text messages – Anthropic: the AI tools described in section 7 – Apollo.io: business contact data • HMRC, the Home Office, the police or other authorities where the law requires it. • Our professional advisers, such as accountants, lawyers and insurers. • A buyer or successor, if our business is sold or restructured. We never sell personal information.
9. Transfers outside the UK
Our database and files are stored in London. Some of our service providers are based in, or access data from, the United States and other countries outside the UK. Where personal information is transferred, it is protected by one of the safeguards UK law requires: UK adequacy regulations (including the UK–US data bridge, for certified US organisations), or the International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses. Contact us for details of the safeguard that applies to a particular provider.
10. How long we keep it
• Candidates: we review a candidate's record once two years have passed without contact between us, and delete it unless there is a good reason to keep it, such as a live placement. You can ask us to delete it sooner. • Contractors we have placed: records of the placement, your right-to-work check, terms and payments are kept for six years after the placement ends, for legal, tax and accounting purposes. • People at organisations we have looked into but not contacted: deleted automatically after twelve months without activity. Contacts at organisations we have approached or work with are kept while that relationship is active and reviewed once it is not. • Enquiries, vacancy briefs and job applications: kept while we deal with them and then reviewed with the related candidate or client record. • Suppression list: the email address only, kept indefinitely so that an unsubscribe keeps working. Information that has been anonymised so that it no longer identifies anyone may be kept for statistics.
11. Cookies
This website does not use advertising or analytics cookies, and does not track you across other websites. The staff sign-in area stores what is needed to keep staff signed in, which is strictly necessary. The website loads its fonts from Google Fonts, so your browser connects to Google's servers and Google receives your IP address.
12. Keeping it secure
Our records are held in access-controlled systems, available only to our staff who need them for their work, and protected in transit by encryption. If a breach of personal information occurs, we will report it to the Information Commissioner's Office where the law requires, and tell the people affected where there is a high risk to them.
13. Your rights
You have the right to: • Ask for a copy of the personal information we hold about you. • Have inaccurate information corrected. • Have your information deleted. • Ask us to restrict how we use it. • Object to our using it on the basis of legitimate interests, and to stop direct marketing at any time. • Receive information you gave us in a portable format. • Withdraw your consent at any time, where we rely on it. This does not affect anything we did before you withdrew it. To use any of these rights, email info@onshoretechnical.co.uk. There is no charge, and we will reply within one month. We may need to confirm your identity first. Some rights have exceptions, for example where the law requires us to keep a record, and we will explain if one applies.
14. Complaints
If you are unhappy with how we have handled your information, please tell us first and we will try to put it right. You also have the right to complain to the Information Commissioner's Office, the UK's data protection regulator: ico.org.uk/make-a-complaint, or call 0303 123 1113.
15. Changes to this notice
We will update this notice when the way we handle personal information changes. The date at the top shows when it was last changed.